1. Introduction
Buckshot Foundation Solutions ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what personal information we collect, how we collect it, how we use it, and your rights regarding your personal information.
This policy applies to information collected through our website www.buckshotfs.com and any related services, sales, marketing, or events (collectively, the "Services").
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request a free inspection
- Subscribe to our newsletter
- Request information about our services
- Communicate with us via phone, email, or other means
The types of personal information we may collect include:
- Name – Your full name
- Email Address – Your email address
- Phone Number – Your contact telephone number
- Service Information – The type of service you're interested in
- Messages – Any additional information you provide in your messages
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and how you interact with our site, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website
- Click patterns and navigation paths
This information is collected via cookies and similar tracking technologies, as detailed in our Cookie Policy.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Responding to your inquiries and providing requested services
- Sending you information about our services that may interest you
- Improving our website and user experience
- Analyzing website traffic and usage patterns
- Providing customer support
- Complying with legal obligations
- Protecting our rights, property, or safety, and that of others
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:
- Consent – Where you have given explicit consent for a specific purpose (e.g., marketing communications)
- Contract – When necessary to fulfill a contract with you (e.g., providing services you've requested)
- Legal Obligation – When required to comply with applicable laws and regulations
- Legitimate Interests – For our legitimate business interests, provided your rights are not overridden
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes without your explicit consent.
We may share your information with:
- Service Providers – Third-party vendors who assist with our business operations (e.g., email service providers, website hosting, analytics). These parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
- EmailJS – We use EmailJS to process contact form submissions. Your form data is transmitted to EmailJS's servers and then forwarded to our business email. Please refer to EmailJS's privacy policy for details.
- Google Analytics – We use Google Analytics to understand site usage. Data is collected anonymously unless you consent to analytics cookies. See Google's Privacy Policy.
- Legal Authorities – When required by law or to protect our rights, property, or safety, or that of others.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Contact Form Submissions – Retained for up to 3 years for customer service and business records.
- Analytics Data – Retained according to Google Analytics retention settings (typically 26 months).
- Cookies – See our Cookie Policy for detailed retention periods.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access – Request a copy of your personal data we hold
- Correction – Request correction of inaccurate or incomplete data
- Deletion – Request deletion of your personal data ("right to be forgotten")
- Restriction – Request restriction of processing in certain circumstances
- Data Portability – Receive your data in a structured format and transfer it to another party
- Objection – Object to processing, including direct marketing
- Withdraw Consent – When processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact us using the details provided at the end of this policy.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.
9. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure servers with restricted access
- Regular security assessments
- Limited data retention and access controls
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has provided us with personal data, please contact us, and we will take steps to delete that information.
12. International Data Transfers
Your personal information may be processed and stored in locations outside your country, including Canada and the United States. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
13. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically for the latest information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Buckshot Foundation Solutions
Calgary, Alberta, Canada
Email: info@buckshotfs.com
Phone: (403) 703-7054
For matters related to GDPR or other privacy regulations, you also have the right to lodge a complaint with a supervisory authority in your jurisdiction.